Abu Dhabi Motors expands UAE service operations

Abu Dhabi Motors, the exclusive importer for BMW, BMW Alpina, MINI and the authorized Rolls-Royce Motor Cars dealer in Abu Dhabi and Al Ain, has today announced the expansion of its service operations with the opening of a Quick Service Centre in the Mussafah area of Abu Dhabi.

Latest figures from the importer have revealed a 38% increase in sales for the first half of 2010, clearly demonstrating an increase in customer demand. The addition of these facilities is a committed effort to provide high quality after-sales services for all its customers.

Located on the main road adjacent to Abu Dhabi Motor’s existing Body Shop Centre, the Mussafah Centre will become a permanent facility due to the growing importance of the Mussafah area and its convenient location. The facility is set to house an expansive showroom for BMW and MINI vehicles in addition to BMW Parts and Accessories sales department.

Arno Husselmann, General Manager of Abu Dhabi Motors said: “Through the opening of our new Quick Service Centre in Mussafah, we are able to support the company’s growth whilst maintaining the highest quality of service that our customers are accustomed to. The new facility will ensure a reliable and quick turnaround time, without the inconvenience of pre-booking or waiting for your car. Our location in Mussafah is only five minutes from Umm Al Nar.”

Abu Dhabi Motors has also opened the first phase of the new Umm Al Nar service centre and workshop, which includes a host of new facilities to improve customer care, including separate men and ladies waiting rooms and a full coffee bar. The capacity of the workshop will be reduced over the next two months as the exclusive importer continues to transform it into a state-of-the-art facility that will open next year. To keep customer inconvenience to a minimum, the new Quick Service Centre in Mussafah will handle all quick service operations including oil changes and replacement of spark plugs and brakes.

The opening of the facilities in Mussafah once again demonstrates Abu Dhabi Motors’ commitment to its customers and the strength of the BMW Group brands which have seen year on year growth in Abu Dhabi and Al Ain.

“Since inception in 1990, Abu Dhabi Motor’s mission has been to lead the way in quality servicing and customer relations and has done so successfully. In 2011, we will further build on this commitment with the expansion of our existing Body Shop Centre to double capacity.” Husselmann added.

The Abu Dhabi Motors Quick Service Centre in Mussafah is open from 8 am to 6 pm.